Analysis of inquiries received by the Green Phone Network in the first half of 2009
The eleven associations that comprise the Green Phone Network Croatia received a total of 1437 calls in the first half of 2009. The Green Action's Green Phone that receives notifications from the City of Zagreb, Zagreb County, Bjelovar-Bilogora and Sisak-Moslavina County still receives the most calls.
The majority of received calls still pertain to waste. 497 calls fell under that category, which makes up 34.59% of the total number of received calls. Calls pertaining to vegetation, construction, and make up 25.95% of the total number of received calls.
The majority of these problems were resolved by the association members without the cooperation of the callers (43% of calls). The Green Phones acted as counsellors and information providers in 34% of calls and mediated in resolving the problems in 23% of calls.
The Green Phone received 67% of all calls. 53% of calls received by the Green Phone were made by women, while men made 47% of calls. The percentage of anonymous calls is high (41.04%), although still slightly lower than last year. The associations Nobilis from Čakovec and Eko Zadar from Zadar have the lowest percentage of anonymous calls received. Only 10% of all calls they received were anonymous. On the other hand, 98% of all calls received by Zeleni San from Vinkovci were anonymous.